Privacy Policy

1. Introduction

Welcome to ROSI Inc. (“Company,” “we,” “our,” or “us”). Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, make a purchase, or engage with our services. By using our website, you consent to the terms outlined in this policy.

2. Information We Collect

We collect different types of information to provide you with the best possible shopping experience:

• Personal Information: Includes your name, email address, phone number, billing/shipping address, and payment details. This is necessary for order processing and account management.
• Account Information: Includes login credentials, order history, saved preferences, and communication records with our support team.
• Transaction Data: Covers order details, payment status, delivery tracking, and refund history.
• Technical Data: Includes IP addresses, browser types, device details, and analytical data about your interactions with our site to improve performance.
• Cookies and Tracking Technologies: Used to remember preferences, analyze site performance, and enhance navigation.

3. How We Use Your Information

We process your data for various reasons, including:

• Order Fulfillment: To process transactions, ship products, and provide order status updates.
• Customer Support: To respond to inquiries, resolve complaints, and offer assistance.
• Website Optimization: To improve user experience through data analysis.
• Marketing Purposes: To send promotions and product updates, only if you opt-in.
• Fraud Prevention: To detect and prevent unauthorized transactions or security threats.

4. How We Protect Your Information

We take comprehensive security measures to protect your data:

• Encryption: All transactions and sensitive data are encrypted using SSL/TLS protocols.
• Access Controls: Only authorized personnel have access to customer data.
• Regular Audits: Security audits and vulnerability assessments are conducted periodically.
• Secure Payment Processing: We use third-party payment gateways compliant with PCI DSS standards.

5. Sharing of Information

We respect your privacy and do not sell or rent your information. However, we may share it under the following circumstances:

• With Service Providers: Trusted partners such as payment processors, shipping providers, and analytics tools that help us operate efficiently.
• For Legal Compliance: When required by law, court orders, or to protect our rights.
• During Business Transfers: In the event of a company merger, acquisition, or asset sale, your information may be transferred.

6. Your Rights & Choices

You have the right to:

• Access Your Data: Request a copy of the information we hold about you.
• Modify or Delete Data: Update personal information or request deletion where applicable.
• Opt-out of Marketing: Unsubscribe from promotional communications anytime.
• Disable Cookies: Adjust your browser settings to restrict cookie usage.

7. Cookies & Tracking Technologies

Cookies help improve your shopping experience. You can manage cookie settings in your browser. Some features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may link to third-party sites. These sites operate under their own privacy policies, and we are not responsible for their content or data-handling practices.

9. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect their personal information. If a parent or guardian believes their child has provided us with personal data, they should contact us for removal.

10. Compliance with Privacy Laws

We comply with applicable data protection regulations, including but not limited to:

• California Online Privacy Protection Act (CalOPPA): Users can visit our site anonymously, and this policy is linked on our homepage. Users can request updates to their personal data.
• General Data Protection Regulation (GDPR): European users have the right to access, correct, or delete their data, and we process personal data based on lawful grounds.
• Fair Information Practices (FIP): We follow principles to ensure responsible handling of user data, including notification in case of a data breach.
• CAN-SPAM Act: We ensure all marketing emails provide a clear opt-out method and avoid misleading information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws or business operations. The latest version will always be available on this page with an updated effective date.

12. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

ROSI Inc. website address: https://www.rosiinc.com/ 

Contact email: [email protected]

Address:

8 Greenway Plaza, 200
Houston, TX 77046 +1-800-555-0199